Frequently Asked Questions (FAQs)

Home - Frequently Asked Questions (FAQs)

1. Why do I need a water purification system in Orlando?

Orlando’s water, like many municipalities, contains chlorine and other chemicals to kill bacteria. However, these can affect taste and health. Our systems ensure you drink water that’s not only safe but tastes great too!

2. What distinguishes water purification from filtration in your systems?

Filtration is the process of eliminating larger particles using physical barriers, whereas purification involves the removal of smaller impurities through chemical or biological methods. Our systems may combine both to ensure the highest water quality for you and your family.

3. How often will my system need maintenance?

On average, systems require annual maintenance. Depending on usage and water quality, refrigerator, and under-counter filters might need replacement more frequently.

4. Is it possible for me to install the system by myself?

We strongly recommend having our trained professionals install your system to ensure it operates at its peak performance and to maintain your warranty.

5. Can you provide a list of contaminants that your system is capable of removing?

Certainly! Our systems are expertly designed to remove a variety of contaminants including, but not limited to, chlorine, lead, bacteria, and viruses. For a comprehensive list and details on each contaminant, please refer to our post on residential water contaminants.

6. Is the water safe for pets and plants?

Absolutely! Water from an Aqua Cristal solution benefits all members of your family, including your pets, and can even enhance the health of your plants.

7. What's the lifespan of your water purification systems?

With regular maintenance, our systems last 10-15 years. Individual components, like filters, have shorter lifespans and require periodic replacement.

8. Do you offer any warranties or guarantees for your systems?

All our systems come with a comprehensive warranty that covers parts and labor. We stand by the quality of our products and ensure that our customers have peace of mind with their investment. Please contact our team or consult our product warranty page for detailed warranty information.

9. Will installation of the system result in any changes to my home's water pressure?

While a slight reduction in water pressure is possible and normal with many filtration systems, most customers do not notice any significant or problematic change.

10. How can I schedule maintenance or get support?

You can book an appointment by clicking HERE, or call our dedicated customer support line.

11. Are there any eco-friendly benefits to using a water purification system?

Yes! By using purified water, you can significantly reduce the consumption of bottled water, thereby eliminating plastic waste. Plus, cleaner water means fewer contaminants returning to the environment.

12. How does the quality of purified water compare to bottled water?

Most of our customers find that their purified water tastes as good as, if not better than, many bottled waters. A custom-built system from Aqua Cristal is an eco-friendly and cost-effective alternative. Click here for a FREE water test.